**Privacy Policy for Newlook Tiles and Bathrooms**
**Effective Date: 8th May 2025**
At Newlook Tiles and Bathrooms, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data in compliance with the General Data Protection
Regulation (GDPR).
**1. Information We Collect**
We may collect and process the following categories of personal information about you:
- **Contact Information**: Name, email address, phone number, and postal address.
- **Payment Information**: Credit card details and billing information (processed
through secure payment processors).
- **Technical Data**: IP address, browser type and version, time zone setting, browser
plug-in types and versions, operating system and platform.
- **Usage Data**: Information about how you use our website, products, and services.
- **Marketing and Communication Data**: Your preferences in receiving marketing from
us and your communication preferences.
**2. How We Use Your Information**
We will use your personal data for the following purposes:
- To process and deliver your orders, manage payments, fees, and charges, and collect
and recover money owed to us.
- To communicate with you regarding your orders, including order confirmations and
updates.
- To provide customer support and respond to your inquiries.
- To manage your account and user experience on our website.
- To send you marketing communications, where you have opted in to receive these.
- To comply with legal obligations, including tax and accounting requirements.
**3. Legal Basis for Processing Your Personal Data**
We will only process your personal data if we have a legal basis to do so. The legal bases
include:
- **Contractual Necessity**: When we need to perform the contract we are about to
enter into or have entered into with you.
- **Consent**: When you have given us consent to process your personal data for a
specific purpose.
- **Legitimate Interests**: When it is necessary for our legitimate interests or those of a
third party, provided that your interests and fundamental rights do not override those
interests.
**4. Data Retention**
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
**5. Your Rights Under GDPR**
You have the following rights regarding your personal data:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information
you believe is inaccurate or incomplete.
- The right to erasure: You have the right to request that we erase your personal data,
under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the
processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that
we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us at the details provided below.
**6. Data Security**
We take the protection of your personal data seriously and implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk. However, please note that no method of transmission over the Internet or method
of electronic storage is 100% secure.
**7. Third-Party Websites**
Our website may contain links to third-party websites. This privacy policy only applies to our website. We are not responsible for the privacy practices or content of those third-
party sites.
**8. Changes to This Privacy Policy**
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy
Policy periodically for any changes.
**9. Contact Us**
If you have any questions or concerns about this Privacy Policy or wish to exercise your rights under GDPR, please contact us:
**Newlook Tiles and Bathrooms**
**Email**: info@newlooktiles.ie
**Phone**: +353 (01) 685 5559
**Address**: Unit 8A, Coolmine, Enterprise Centre, Dublin 15
This Privacy Policy was last updated on 8th May 2025.
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