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Privacy Policy

Privacy Policy

Last updated: 18/03/2026

1. Introduction

Welcome to Newlook Tiles & Bathrooms (“we”, “us”, “our”).
We are committed to protecting and respecting your privacy in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Irish data protection laws.

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit lawngreen-scorpion-656042.hostingersite.com or interact with us.

2. Who We Are

Business Name: Newlook Tiles & Bathrooms
Website: lawngreen-scorpion-656042.hostingersite.com
Email:  info@newlooktiles.ie
Phone: +353 1 685 5559
Address:  Unit M2, Roselawn Shopping Centre
Roselawn Raod,
Dublin 15, D15 K6WT

We are the data controller responsible for your personal data.

3. What Personal Data We Collect

We may collect and process the following data:

a) Information you provide directly

  • Name
  • Email address
  • Phone number
  • Billing and delivery address
  • Order details
  • Enquiry form submissions

b) Automatically collected data

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Device information
  • Cookies and tracking data

c) Payment information

We do not store payment details. Payments are processed securely via third-party providers (e.g. Stripe, PayPal).

4. How We Use Your Data

We use your data to:

  • Process and fulfil orders
  • Respond to enquiries
  • Provide customer support
  • Improve website performance and user experience
  • Send order updates and service communications
  • Send marketing communications (only with consent)
  • Comply with legal obligations

5. Legal Basis for Processing

Under GDPR, we rely on the following legal bases:

  • Contractual necessity – to fulfil your orders
  • Legitimate interests – to improve our services
  • Legal obligation – for tax and regulatory compliance
  • Consent – for marketing and cookies

6. Sharing Your Data

We may share your data with:

  • Payment processors (e.g. Stripe, PayPal)
  • Delivery and courier services
  • Website hosting providers
  • Marketing and analytics providers (e.g. Google Analytics)

All third parties are required to respect your data and comply with GDPR.

We do not sell your personal data.

7. International Transfers

Some of our service providers may process data outside the European Economic Area (EEA).
Where this occurs, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions by the European Commission

8. Data Retention

We retain your personal data only as long as necessary:

  • Order data: up to 6 years (for tax/legal purposes)
  • Enquiries: up to 12 months
  • Marketing data: until you withdraw consent

9. Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion (“right to be forgotten”)
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent at any time

To exercise your rights, contact us at: [Insert Email]

You also have the right to lodge a complaint with:

Data Protection Commission (Ireland)
Website: https://www.dataprotection.ie

10. Cookies

We use cookies to improve your browsing experience.

Types of cookies we use:

  • Essential cookies – required for website functionality
  • Analytics cookies – to understand user behaviour
  • Marketing cookies – for advertising (with consent)

You can manage or disable cookies via your browser settings or our cookie banner.

11. Security

We implement appropriate technical and organisational measures to protect your data, including:

  • SSL encryption
  • Secure hosting
  • Access controls

However, no system is completely secure, and we cannot guarantee absolute security.

12. Third-Party Links

Our website may contain links to external websites.
We are not responsible for their privacy practices.

13. Updates to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated revision date.

14. Contact Us

If you have any questions about this Privacy Policy or your data, contact us:

Email: [Insert Email]
Phone: [Insert Phone Number]
Address: [Insert Address]

By using our website, you agree to this Privacy Policy.

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